4 Points From "Breaking Boundaries"

Last night, I attended PRSSA's "Breaking Boundaries: The Revolution of Social Media." The event was a success. Thank you to panelists and moderator: @jerseycoach, @gloriabell, @blankbaby, @k8teshields, @podcaststeve, @conversationage, and @gloriabell. Here's what I learned.

1 - The principle of paying it forward. Thanks to Gloria and Moderator, Rick Alcantara, for bringing this up. The way to attract people in the virtual social world is the same as in the real world. Be kind, generous, and pass things along.

2 - Valeria Maltoni and Kate Shields brought up and emphasized the fact that people trust their peers more than they trust marketers. That fact probably explains why Social Networking sites are the most popular and visited sites. It also explains why a user-generated site like http://tripadvisor.com is visited more often than any other travel site.

3 - Panelist Steven Lubetkin reminded us that customers are actively looking for our product online. Social Networking makes it easy for marketers to tap into communities that already want our product.

4 - Right off the bat, Scott McNulty made the point that Social Media is two-way. Don't do just all listening or all talking. Do a bit of both.

How Facebook Has Made Me A Better Copywriter

When you write on your personal Facebook Wall it is like writing a personal headline for that day (or week, or minute.) Your friends seem to respond to some more than others. Ever notice that? So, I set out to see if there are some common themes in the Wall posts or "headlines" that get the most attention. Because if I can figure out which headlines cause people to take action by responding to my post, then that will help me figure out what headlines will cause customers to take action in general - which is the goal of copywriting.

Four common themes:

1 - Something sexy. Not too sexy because we don't want to get into T.M.I. territory here, but an interesting substory to my personal story is my romantic life.

2 - Things that make people jealous. I posted that I was going to the beach on a Monday and people really responded.

3 - Humorous things. This is probably #1. Any time I write something funny, I get sooo many responses. Either people saying a simple 'ha!' or people trying to be even funnier or add to the funny.

4 - Mention love for something others already know about. This includes bands, celebrities, coffee drinks, etc. If they also like that product (or if they hate it) they respond.

If you've noticed some common take action themes, please leave them as a comment. I'm sure there are many more!